Frequently Asked Questions | Croydon Roofs
At Croydon Roofs, we know that choosing a roofing company is a big decision. To make things easier, we’ve answered some of the most common questions our customers ask us about roof repairs, flat roofs, and new roof installations.
How do I know if my roof needs repairing?
Signs include leaks, missing tiles, water stains inside your home, or visible damage after a storm. If you’re unsure, call us for a free inspection.
How long should a roof last?
Most roofs last 25–30 years, depending on the materials used and how well they’ve been maintained. Flat roofs typically last 20–40 years depending on the system.
Do you provide free quotes?
Yes — all of our quotes are free and come with no obligation.
Are you insured and qualified?
Absolutely. Our roofing team is fully trained, qualified, and insured for your peace of mind.
Do you guarantee your roofing work?
Yes, all our repairs, installations, and replacements are backed by a workmanship guarantee.
Do you offer emergency roof repairs in Croydon?
Yes, we provide a 24/7 emergency call-out service for urgent leaks and storm damage.
How quickly can you attend an emergency?
In most cases, we can be on-site the same day to make your roof safe and watertight.
Can you repair flat roofs as well as pitched roofs?
Yes, we repair all types of roofs, including tiled, slate, and flat roofing systems.
How much does a roof repair cost?
The cost depends on the type of damage. We always provide clear, upfront pricing before starting any work.
Will a repair stop my roof leaking permanently?
Yes — we use durable materials and proven methods to ensure long-lasting repairs.
What is the best flat roofing system?
It depends on your needs. GRP fibreglass and EPDM rubber offer excellent durability, while felt roofing is a cost-effective choice.
Can you replace an old flat roof?
Yes — we specialise in flat roof replacements and use modern systems designed to last for decades.
Do flat roofs need regular maintenance?
Flat roofs should be checked at least once a year to ensure drains aren’t blocked and surfaces remain watertight.
How do I know if my roof needs replacing instead of repairing?
If your roof is very old, leaking frequently, or showing signs of structural damage, a replacement may be more cost-effective than ongoing repairs.
How long does it take to install a new roof?
Most residential roof replacements take between 3–7 days, depending on the size and type of roof.
Get to Know Us
Get to Know Us
Still have a question? Call Croydon Roofs today on 0800 303 2745 — our friendly team is here to help with expert advice and free quotes.

